Privacy Policy
Introduction
We, B.Plan Solutions (β.Plan), are committed to protecting your privacy and personal data.
This Policy explains how and why we collect personal information about our clients, suppliers and other people whose information we hold (“you”). It also explains how we use it, the conditions under which we may disclose it to others and how we keep it safe.
The privacy of personal data belonging to β.Plan staff is not within the scope of this policy. It is covered in our Staff Privacy Policy.
We may change this Policy from time to time so we recommend that you check it occasionally to ensure that you are happy with any changes. By using our website, you agree to be bound by this Policy.
Who we are
For the purposes of the EU General Data Protection Regulation (“GDPR”) the data controller is β.Plan Solutions. This means that we determine why and how your personal information is processed. We are a Cyprus Company, with registered offices at 13 Griva Digeni Avenue, Office 301, Stavrakis Building, 6030 Larnaca, Cyprus. Our company’s registration number is HE96886.
We offer Legal Entity Identifier (LEI) Code Registration, Maintenance and Renewal Services to individual Legal Entities and to our business partners which include Legal & Investment Firms, Corporate Service Providers and Audit & Accounting Firms.
Any questions regarding this Policy and our privacy practices should be sent by email to info@b-plan.com.cy, by writing to our registered office address, above, or by telephone at 24 818661.
Our Guiding Principles
We adhere to the highest level of professional standards and provide our service in an efficient, reliable and cost effective way, always maintaining Confidentiality, Honesty and Transparency in our operations, services and fees. Building long-term relationships of trust with our clients is a key measure of our success.
What type of information we may collect
The personal information we may collect, store and use include:
Any information that you provide to us such as, your name, postal address, email address and telephone number.
Email or other correspondence we enter into with you.
IP address, and information regarding the parts of our website you have accessed and the times and dates of your access to and use of this website
Information and data related to the services we offer you.
Publicly available information about you.
We do not collect sensitive data, such as information about your health, racial or ethnic origin or political or religious beliefs. Should such information be disclosed, for example, during a meeting or interview, we would not make a record or process it without your express consent.
How we collect information about you
We collect information about you:
From you. When we interact with you online, over the phone, face to face or in writing.
From the public domain. For example, the information you publish on professional networking sites, held in public registries or your company’s website.
From other people and references if necessary.
How your information is used
We may collect and process your personal information in order to:
Give advice and provide professional services.
Respond to a request for contact you have submitted through our website by other means (e.g. email, telephone or writing).
Provide you with access to our services. Seek your views or comments on the services we provide.
Notify you of changes to our services.
Contact you regarding certain matters which we believe may be of interest to you, for example, information about our existing or new services offered. We may, from time to time, make direct contact with you by telephone, fax, email, or post.
Maintain information as a general reference resource.
Who may have access to your information
We will not sell or trade in your information, and we will not share your information with third parties for marketing purposes.
Affiliates and Partners
The Company may share information with affiliates in the event such information is reasonably required by such affiliate in order to provide the products or services to its clients. The Company may share information with partners, affiliates and associates in order to offer additional similar products and services that meet the clients’ needs and which are delivered in a manner that is useful and relevant only where clients have authorised the Company to do so.
Non-affiliated third parties
The Company does not sell, license, lease or otherwise disclose clients’ personal information to third parties, except as described in this Privacy Policy.
Regulatory Disclosure: The Company reserves the right to disclose personal information to third parties where required by Law, regulatory, law enforcement or other government authority of a competent jurisdiction in order to protect our rights and/or to comply with such legal proceedings. Such disclosure shall occur on a ‘need-to-know’ basis, unless otherwise instructed by a regulatory or other government authority. Under such circumstances, the Company shall expressly inform the third party regarding (the third party regarding) the confidential nature of the information.
In addition, the Company may engage third parties to help carry out certain functions such as client satisfaction surveys or other data collection activities relevant to its business. Use of the shared information is strictly limited to the performance of the above and is not permitted for any other purpose. All third parties with which the Company shares personal information are required to protect such personal information in accordance with all relevant legislation and in a manner similar to the way the Company protects the same. The Company will not share personal information with third parties which it considers will not provide its clients the required level of protection.
How we store your data
We will store your data in as few places as practicable to ensure the data is efficiently managed and to minimise security risks. Your data may be stored on our proprietary database, email and company servers or on paper.
Different types of data will have different retention periods. We review our retention periods for personal information on a regular basis. As a rule, we will hold your personal information only for as long as we deem it is necessary for the relevant activity.
We are legally required to hold some types of information for set periods to fulfil our statutory obligations (for example, client invoicing and agreements).
Your choices and rights
The accuracy of your information is important to us. If you wish to inform us of any changes to your information or you believe any information we hold is inaccurate, incomplete or out of date, please contact us so we can make the necessary changes. In the unlikely event we are unable to comply with your requested changes, we will provide you with a valid reason.
You can also object to certain processing of your information; for example, if you would prefer not to be contacted for marketing purposes.
You can also, where appropriate, have your personal information erased, or ask us to stop or limit our processing of it.
If we have shared your information with a third party, we will inform them of your request so that they may make suitable amendments to their records
You have the right to ask us for a copy of the information we hold about you, and further details about how your personal data is processed and with whom it is shared. The request must be made in writing and will require you to supply acceptable identification. We undertake to provide a response within 30 days of receiving your request and proof of your identity. In some circumstances it may not be possible to release some or all of the information. In this case, we will provide you with a valid reason as to why we cannot release it, within the 30 day period.
Should you wish to contact us for any of the above reasons, please do so in writing by email at info@b-plan.com.cy or post, to 13 Griva Digeni Avenue, Office 301, Stavrakis Building, 6030 Larnaca, providing us with your name and address, how to contact you and brief details of the reason: for example, the information you would like a copy of, or which client data you would like to be amended.
If you are not satisfied with our response or believe we are not processing your personal data in line with the law, you can make a complaint to the Cyprus Supervisory Authority, the Office of the Commissioner for Personal Data Protection.
How we protect your personal information
When we collect and process your personal information, we take steps to ensure that it is treated securely. We believe that we have appropriate policies, procedures and technical measures to prevent any unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss in relation to personal information under our control.
Communications over the internet, such as emails, are not secure unless they have been encrypted, and may route through a number of countries before being delivered. As a result we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
All of our employees who have access to, and are associated with, the processing of your personal information are required to treat it with utmost consideration to your privacy rights.
Use of ‘Cookies’
Our website does not use cookies.
Links to other websites
Our website may include links run by other organisations. These links are provided for your convenience to provide further information. However, this does not mean that we endorse the website(s) and we have no responsibility for the content of the linked website(s).
This privacy policy applies only to our website. We recommend that you read the privacy statements on the other websites you visit. We cannot be responsible for the private policies and practices of other sites even if you have accessed these using links from our website.
Children
We do not envisage any circumstances where we would collect Personal Information from or about children 16 or under.
Profiling
We do not use Personal Data for the purposes of any automated decision making including profiling.
Transferring your information outside of Europe
On rare occasions, information which you provide to us may be transferred to countries outside the European Union. By way of example, this may happen if email traffic crossed international borders outside the EU. If we transfer your information outside of the EU, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in March 2018.
The Company may update this Privacy Policy from time to time. In the event that the Company materially changes this Policy including how it collects, processes or uses clients’ personal information, the revised Privacy Policy will be uploaded in the Company’s website. In this respect, the clients hereby agree to accept posting of a revised Privacy Policy electronically on the website as the actual notice of the Company to its clients. The Company encourages its clients to periodically review this Privacy Policy so that they are always aware of what information the Company collects, how it uses it and to whom it may disclose it, in accordance with the provisions of this Policy.